Shipping policy
SHIPPING POLICY
Shipping Coverage We currently ship to all governorates within Egypt. International shipping is not available at this time.
Shipping Rates Shipping costs vary depending on your location within Egypt. The applicable shipping rate for your area will be calculated and displayed at checkout before you complete your purchase.
Delivery Timeline Standard delivery typically takes 3-5 business days from the date your order is confirmed and processed. This timeframe may vary depending on your location and local circumstances.
Order Processing Orders are processed during business hours. Please allow time for order confirmation before your shipping timeline begins.
Payment Methods We offer flexible payment options for shipping costs:
- Pay at Checkout: Pay your shipping fee along with your order total during the online checkout process
- Cash on Delivery: Pay your shipping fee plus order total when your package arrives at your doorstep
Tracking Information Once your order ships, you will receive tracking information via email so you can monitor your delivery.
Delivery Responsibility Once your package is delivered to your specified address, Sudden is no longer responsible for the item. We recommend inspecting your package upon receipt.
Shipping Issues If you experience any issues with delivery or your package arrives damaged, please contact us within 48 hours of delivery with your order number and photographic evidence.
